FAQs

Requires WordPress 6.4 or newer, PHP 8.0 or above, an SSL certificate, and adequate hosting resources for optimal performance.

You can install both via the WordPress dashboard. Go to Plugins → Add New, search for “LSX Tour Operator” and “Wetu Content Importer,” then install and activate them.

The LSX Tour Operator plugin is a comprehensive tool tailored for the tourism and travel industry, enabling businesses to manage and sell tours, accommodations, and travel packages directly from their WordPress websites.

LSX Tour Operator offers structured content for tours, accommodations, and destinations, with features like interactive itineraries, map integration, and Wetu content syncing.

No coding is needed. Both plugins use visual editors, making them easy to customise and manage without technical skills.

The Tour Operator plugin integrates with the Wetu Importer extension, enabling users to import and sync itineraries, destinations, and accommodations from their Wetu account directly into their WordPress site.

Absolutely. You can filter imports by tags, consultants, or itinerary type for full control over what gets added.

Yes. Updates made in Wetu are synced to your WordPress site automatically, keeping your content current.

Imported fields include full itineraries, accommodation details, destination descriptions, image galleries, route maps, and pricing information.

First, request an API key from Wetu after signing their API agreement. Enter the key in the LSX Tour Operator plugin settings to establish the connection.

Due to licensing and copyright reasons, Wetu does not supply default imagery for Destinations. It’s the responsibility of the user to source and upload appropriate images to Wetu before syncing them with WordPress.

The importer is built specifically for WordPress and requires the Tour Operator plugin to function. Once installed on a WordPress site, and connected using your Wetu API key, it allows you to import selected content — such as itineraries, destinations, and accommodation — directly into your website.

The Wetu Importer plugin is built specifically for WordPress websites, and requires the Tour Operator plugin to work. It is not universally compatible.

You’re in full control of how the content looks. The importer pulls in the information from Wetu, but using the Tour Operator plugin, you can design and style your templates however you like. The imported content is displayed within those templates, so it fits seamlessly into your site’s design.

The plugin is designed to work seamlessly with any WordPress theme, offering various styles, patterns, layouts, and templates. Additionally, the Design System provides tools for colour configuration and accessibility checks to ensure a cohesive and user-friendly design.

You can sort by latest, alphabetical, popularity, or create a custom display order using the editor tools.

Yes. The visual block editor gives you full control over layout, content placement, and which fields are shown.

No. Both plugins are designed exclusively for WordPress. We recommend migrating to WordPress to take full advantage.

Yes, via integration with plugins like WPML or Polylang. It’s handled on a case-by-case basis, so reach out to our team if you need help setting it up.

Yes, each post type allows you to upload specific content that relates to other post types. When a prospective client views a destination, they can also see relevant tour packages and accommodations associated with that destination. Similarly, viewing a tour will display the accommodations and destinations linked to it.

The LSX Tour Operator plugin introduces additional post types such as “Tours” and “Accommodations,” allowing for structured and organised content tailored to a tour operator’s needs.

Yes. Use the User Role Block in the Visibility tab in the editor to make specific content visible only to logged-in users or specific user roles.

WordPress limits simultaneous editing to avoid conflicts. Team members should coordinate their edits to avoid issues.

The plugin itself won’t negatively affect your SEO or site performance. As long as you’ve set up your SEO properly using a tool like Yoast SEO, and you’re optimising things like image sizes and hosting, your site will perform well. It’s all about how you configure the rest of your setup.

No. It integrates smoothly. Still, we always recommend testing updates in a staging environment before going live.

It works with most block-based WordPress themes but is fully optimised for LSX Design to take advantage of all features.

There’s no trial version, but you can explore a live demo of the front end at tourpress.pro. If you’d like a look behind the scenes, we’ve put together a set of Loom videos showing the backend in action: View the Loom folder. Both the Tour Operator plugin and the Importer are free to download, so you’re welcome to install them on your own WordPress site and test things out before committing.

We provide email support, online meetings, training, documentation, and tailored support agreements upon request.

There are no hidden fees for the core plugin, however, premium features, extended support, or advanced integrations may have optional costs.

This may be due to missing associations in Wetu. Contact Wetu support to resolve.

Ensure images in Wetu meet requirements and your WordPress media settings are correct.

Once activated, you’ll see a new “Tour Operator” section in your WordPress dashboard, where you can start adding and managing Tours, Destinations, and Accommodations.

Yes. Go to Plugins > Add New, search for “LSX Tour Operator” in the search bar, then click “Install Now” and “Activate.” Once activated, you’ll see a new “Tour Operator” menu item in your dashboard.

First, download the plugin ZIP file from wordpress.org. Then, in your WordPress dashboard, go to Plugins > Add New > Upload Plugin, choose the ZIP file, click “Install Now,” and activate it once the installation is complete.

You can download it from the WordPress Plugin Repository at wordpress.org, or directly from your WordPress dashboard by searching for “LSX Tour Operator” under Plugins > Add New.

You’ll need a WordPress website running version 6.0 or newer and PHP 7.4 or higher (PHP 8+ recommended). Make sure your hosting setup meets these minimums to ensure everything runs smoothly. No additional plugins are required, but it’s designed to work best with the LSX Design theme.

If you’re using the Tour Operator Maps extension, you can enter your Google Maps API key in the API tab of the Tour Operator settings panel.

Disabling these options will stop the Tour Operator plugin’s default styling or scripts from loading. This is useful for advanced users or developers who want full control or are debugging conflicts.

Under the General tab in the settings, you can select the currency that will be displayed across your listings.

Yes. In the General settings, you can disable the default enquire modal and provide a custom link to your own contact page instead.

You can find the plugin settings by going to your WordPress dashboard, hovering over “Tour Operator” in the sidebar, and clicking on “Settings”. From there, you can adjust general, display, API, and post type-specific settings.

You can include pricing details, duration, departure and end locations, travel styles, group size, custom highlights, and more — all using dedicated blocks and fields.

Yes, the Itinerary block lets you structure each day’s activities. You can include highlights, transport info, meals, and media for each day of the tour.

In your WordPress dashboard, go to “Tours” and click “Add New”. From there, you can enter the tour’s title, description, add a detailed day-by-day itinerary, upload images, and link relevant destinations and accommodation.

Yes, you can add or remove linked destinations and accommodation directly in the Tour editor using the relevant blocks or panels.

Not if you’ve enabled the custom content settings in the Wetu Importer. Make sure “Enable Custom Titles” and similar options are turned on to keep your manual changes.

Go to the “Tours” section in your dashboard, hover over the tour you want to edit, and click “Edit”. You can update text, images, the itinerary, linked destinations, and any other fields in the block editor.

Yes, you can customise the slug for each Travel Style to better match your SEO or branding preferences.

The featured image is used on Travel Style archive and listing pages. It helps give users a visual preview of that style of travel.

Yes, Travel Styles support parent and child relationships. For example, you can have “Adventure” as a parent and “Hiking” as a child.

In the WordPress dashboard, under the “Tours” menu, click “Travel Styles”. Here you can add, edit, or remove travel style categories used to organise your tours.